IT & Telephone systems

3 Reasons to Upgrade Your Office Telephone System

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If you are a business owner, you may be mulling over the idea of a better phone system to improve the efficiency of your office operations. However, because there are so many options to consider, and the fact that there's no standard way to follow, you may end up confused and not know exactly what to do. However, with the assistance of a good IT & telephone systems solutions provider, you can find just the right solution for your business needs. Learn more about Grandstream PBX, go here. 

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So how do you tell when it's time to upgrade?  If one or more of the following points apply to your business, then it's probably time you started considering better options:

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Limited flexibility

In the modern workplace there are a number of ways your telephone system is expected to work. Let's face it--we've become increasingly accustomed to being connected at all times, whether or not we're on the move. This calls for a system that allows you to connect to employees and customers wherever you are, with such features as voicemail to email transcription and call forwarding. If your current system does not have this kind of flexibility, it may be time to find a system that allows for a unified style of communication. Find out for further details on Video conferencing systems right here. 

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Too much time spent on maintenance

Every business owner should be much more concerned about the core goals and capabilities of the business, rather than having to manage the telephone system. The maintenance of such telephone hardware, as well as software upgrades and troubleshooting, should be left to a professional IT solutions provider. This frees up more time for your business to focus on expanding operations or improving on the core offering.

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High costs, plus unnecessary charges

If you're using an analogue system that works over the public phone network, you may incur costs on different levels, including taxes, fees for long distance calls, live rentals, and maintenance of on-premise equipment. If that's the case, it may be time to move to a better VoIP system. You could go with a hosted VoIP solution, or install an on-premise IP PBX system and still take advantage of VoIP features, such as video conferencing. 

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One of the biggest advantages of switching to a modern system is of course the reduced costs. Both voice and video calls are transmitted over the internet rather than the traditional phone network. This means you only incur data charges, plus the minimal taxes levied.Take a look at this link https://en.wikipedia.org/wiki/Business_telephone_system for more information.